Send Us a Message

Fill out the form below and our support team will reply to the email address you provide.

By submitting this form you agree that we may use the information you provide to respond to your request, as described in our privacy policy.

Email Us Directly

Prefer your own email client? Reach the support team at:

Privacy & Data Deletion

For data access or deletion requests, email privacy@illuminationdevelopment.com or choose "Account or data deletion" in the form. Details are in our Privacy Policy.

Before You Write

These details help us resolve app issues faster:

  • Which app and app version
  • Your device model and OS version
  • What you expected vs. what happened
  • For reward issues, the date and approximate coin amount

Frequently asked questions

The quickest answers to the questions we get most often. If yours is not here, send us a message using the form above.

Are your apps free?

Yes. Daily: Learn and Earn, Step and Earn, Play and Earn, and Todo and Earn are all free to download from the App Store and free to use. They are funded by advertising, and the coins are a share of that revenue passed back to you. The thing each app is for pays its coin without a video: a revealed card, a claimed milestone, a cleared level, a finished task.

What devices do your apps run on?

All four run on iPhone and on Android. Three run on iPad too — Step and Earn is iPhone-only on Apple's side because it counts steps, and an iPad does not go for walks. On iOS they need 15.0 or later.

Are your apps available on Android?

All four are. Daily: Learn and Earn went to Google Play in August 2026, and Step and Earn, Play and Earn and Todo and Earn followed in early September, so every reward app is now on both stores. Asking for it is what decided the order they went in. Three of our games, Peel Frenzy, Asteroid Duel and Pie Cannon, are on Google Play and not yet on the App Store, which is the same gap pointing the other way.

How do I redeem the coins I have earned?

Coins earned in our apps can be redeemed for cash through PayPal, from inside the app. If a redemption does not go through, contact support and include the app name and the email address on your account.

My coins or steps are missing. What should I do?

Get in touch using the form above and choose “Rewards or redemption issue” as the topic. Telling us which app you are using and roughly when the problem started helps us find it faster.

How do I delete my account or my data?

Send us a request using the form above with “Account or data deletion” as the topic, or email privacy@illuminationdevelopment.com. Our Privacy Policy explains what we hold and how long we keep it.

How long does it take to get a reply?

We usually reply to the email address you provide within two business days.