Send Us a Message
Fill out the form below and our support team will reply to the email address you provide.
Email Us Directly
Prefer your own email client? Reach the support team at:
Privacy & Data Deletion
For data access or deletion requests, email privacy@illuminationdevelopment.com or choose "Account or data deletion" in the form. Details are in our Privacy Policy.
Before You Write
These details help us resolve app issues faster:
- Which app and app version
- Your device model and OS version
- What you expected vs. what happened
- For reward issues, the date and approximate coin amount
Our Apps
Daily: Learn and Earn, Step and Earn, Play and Earn, and Todo and Earn — see the full app list.
Frequently asked questions
The quickest answers to the questions we get most often. If yours is not here, send us a message using the form above.
Are your apps free?
Yes. Daily: Learn and Earn, Step and Earn, Play and Earn, and Todo and Earn are all free to download from the App Store and free to use. Where ads appear, watching them is optional and only ever earns you extra coins.
What devices do your apps run on?
All four apps run on iPhone and iPad and require iOS 15.0 or later.
Are your apps available on Android?
Not at the moment. All four apps are currently available on iPhone and iPad only.
How do I redeem the coins I have earned?
Coins earned in our apps can be redeemed for cash through PayPal, from inside the app. If a redemption does not go through, contact support and include the app name and the email address on your account.
My coins or steps are missing. What should I do?
Get in touch using the form above and choose “Rewards or redemption issue” as the topic. Telling us which app you are using and roughly when the problem started helps us find it faster.
How do I delete my account or my data?
Send us a request using the form above with “Account or data deletion” as the topic, or email privacy@illuminationdevelopment.com. Our Privacy Policy explains what we hold and how long we keep it.
How long does it take to get a reply?
We usually reply to the email address you provide within two business days.