Last Updated: September 29, 2026
This policy covers one app: Househand, the home maintenance tracker, on Android, iPhone and iPad. Our other apps are covered by the general Illumination Development privacy policy, which does not apply here. That policy describes accounts, reward balances and redemption records that this app does not have.
The short version
We never receive your home's maintenance record. There is no account and no sign-up. Which jobs apply to your home, every date you mark a job done, and whether reminders are on are written to storage on your device and stay there. There is no sync, no cloud backup of ours and no server holding a copy. Reminders are scheduled on the device itself.
What does leave the device is advertising, anonymous usage analytics and crash reports, plus a support message if you choose to send one. Each is described in full below, along with how to limit it. This app sends more than some of our others do — it shows ads that can be personalized, and it keeps analytics — and we would rather say so plainly than describe it as sending nothing.
What stays on the device
The app keeps one local store on the phone or tablet, your household record:
- Which jobs apply to your home — the ones you switched on or off under Your home. The list of jobs itself, with how often each is due, is built into the app and is the same for everyone.
- Every date each job was marked done, not only the most recent one, so the app can work out what is due next.
- Whether reminders are on.
None of it is transmitted anywhere, and there is no profile. The app has no export, share or upload of the record. If the device backs itself up to iCloud or to Google, that copy is governed by Apple's or Google's terms and your own backup settings, and we have no access to it.
Reminders
Reminders are notifications scheduled on your device, by the phone's own notification system, for the morning a job falls due. Working out when they fire and scheduling them happens entirely on the device; nothing is sent to us or to any server to do it, and the text of a reminder, which names the job, never leaves the device.
The app asks for permission to show notifications only when you turn reminders on, never at launch. If you decline, reminders stay off and everything else works as before. Turning reminders off cancels every one that is scheduled. You can also withdraw notification permission at any time in your device's settings.
Because the copy on your device is the only copy there is, deleting the app removes the record too. You can also erase it from inside the app with Delete my data, described below.
What the app sends
None of what follows includes a date you logged. The only things from your household record it mentions are the ones the usage analytics section below names. None of it includes your name or email address either, unless you type them into Contact support yourself.
An anonymous identifier
On first launch the app signs in anonymously to Google Firebase. This produces a random identifier for the installation — not a name, not an email address, not a phone number, and nothing you typed. There is no password and nothing to sign up for. It is used as the key for the installation's analytics and crash reports, and it is shown to you in Contact support (as “User ID”) so that a message you send us can be matched to the crash reports from the same device.
Usage analytics
The app reports a small set of events to Google Analytics: which screen is open; that a job was marked done, which job it was (one of the fixed list built into the app) and whether it was overdue; that a job was switched on or off for your home; that reminders were turned on or off, and whether notification permission was granted; that the Househand website was opened, and whether from Settings or from a job; that the privacy policy was opened; how long the app took to start; and when an error message was shown. It never reports the dates you logged — not when a job was done, not your history.
Alongside those, Google Analytics collects its own app-instance identifier, coarse device information such as the model, the operating system version and the app version, and an approximate location that Google derives from the IP address. The app itself never asks for location permission. We use analytics to see which parts of the app are used and which are not, and for nothing else.
Crash and diagnostic reports
If the app crashes or hits a handled error, Google Crashlytics sends a report: the stack trace, the app version, the device model and operating system, and the anonymous identifier above. This is how bugs get found. Analytics and crash reporting are both switched off entirely in development builds.
Advertising
The app is free and carries advertising from Google AdMob and no one else. There is one placement: a banner. There are no full-screen advertisements, no rewarded advertisements, and there is nothing to buy.
To serve advertisements, the Google Mobile Ads SDK contacts Google and may collect device and advertising information: an advertising identifier (Google's advertising ID on Android, and Apple's Identifier for Advertisers on iPhone and iPad if you allow it), device signals, an approximate location derived from the IP address, and the request, impression and click themselves. We never see this identifier, and it is not connected to anything in your household record.
Advertisements in this app can be personalized, where the law and your choices allow it. Unlike our games for children, this app is not child-directed and does not ask Google to switch personalization off; the choices below are how you limit it. Google's use of the information it collects is governed by Google's own privacy policy.
On iPhone and iPad: the tracking prompt
The app shows Apple's App Tracking Transparency prompt before any advertisement is requested. If you choose Ask App Not to Track, the app never receives Apple's Identifier for Advertisers and advertising continues without it. You can change your answer at any time under iOS Settings → Privacy & Security → Tracking.
On Android: the advertising ID
The only runtime permission the app asks for is the one to show notifications, and only when you turn reminders on. The advertising-ID permission is present, because the Google Mobile Ads SDK declares it, and it is used for advertising. You can reset or delete your advertising ID, or opt out of personalized ads, in your device's settings — on most phones, Settings → Privacy → Ads, or Settings → Google → Ads.
In the EEA, the UK and Switzerland
Where a consent regime applies, Google's consent message is shown before any advertisement is requested, and it asks for your choices about personalized advertising and the storing of and access to information on the device.
You can change your answer at any time — Settings → Ad privacy options reopens the same choices. That entry appears only where Google reports that a consent regime applies, which is why people elsewhere will not see it. Your consent decision is stored on your device by Google's consent SDK.
The Househand website
Settings → Printable checklist, and the Printable checklist and guide link on each job, open the Househand website at househand.james-krupnik.workers.dev in your device's browser. Opening it leaves the app, and the link carries a tag saying it came from the app. Nothing from your household record is sent with it. That site has its own short privacy page, at /privacy/ there, and it applies to your visit to the site, not to this app.
Contacting support
Settings → Contact support is the one place the app asks for anything about you. To send a message it needs your name, your email address, a topic and the message itself. Before you send, the form shows you exactly what else is attached, under “Included with your message”: the app version, your device's platform and operating system version, and the anonymous identifier described above.
All of that is delivered as an email to our support inbox, through a small Google Apps Script service that exists only to forward it, with your address set as the reply-to so that we can answer you. Your email address is used to reply to you and for nothing else.
The form is entirely optional. The app works fully without it, and if you never use it we never receive a name or an email address from you.
Delete my data
Settings → Delete my data does these things, immediately and without asking us:
- It permanently erases the household record — which jobs apply to your home, every date you logged, and your reminder setting. This works with no connection.
- It cancels any reminders already scheduled. The app does this when it reloads the now-empty record, which it does straight after the erasure.
- It resets the Google Analytics identifiers held on the device, so later analytics start from a new app-instance identifier.
- It deletes the anonymous Firebase identifier described above, and the app then signs in again under a new, unrelated one. That step needs a connection: with none, everything on the device is still erased but the old identifier is not deleted, so run Delete my data again once you are online.
Analytics events and crash reports already sent to Google before you pressed it are kept by Google under its own retention periods, keyed to identifiers that no longer lead back to this installation. If you want those looked at as well, write to privacy@illuminationdevelopment.com.
Support messages you have already sent are kept in our inbox, because an email that has been delivered cannot be recalled. You can ask us to delete them at the same address.
What the app does not do
- No account, sign-in, username or profile.
- No upload, sync or export of your household record.
- No server-side reminders. Every reminder is scheduled on the device.
- No rewards, no coins, no in-app purchases and nothing for sale.
- No chat, no user-generated content shared with anyone, and no way to reach another person through the app.
- No location permission. The only location involved is the approximate one Google derives from the IP address, described above.
- No access to contacts, photos, files, camera, microphone, calendar or health data.
- No advertising network other than Google AdMob.
- We do not sell personal information. The advertising described above may count as sharing for cross-context behavioral advertising in the sense the CCPA and CPRA give that term; declining the tracking prompt, resetting or deleting your advertising ID, and opting out of personalized ads are how you limit it.
Children
Househand is a tool for looking after a home and is not directed at children. Its advertising requests are not flagged as child-directed, and we do not knowingly collect personal information from anyone under 13. If you believe a child has sent us personal information through Contact support, write to privacy@illuminationdevelopment.com and we will delete it.
Your rights
Under the GDPR, the UK GDPR, the CCPA and CPRA, and comparable laws elsewhere, you have rights to access, correct, port and delete the personal information a company holds about you. The only things this app gives us that name you are the name and email address in a support message you chose to send; everything else is keyed to a random identifier. You can erase what is on the device yourself with Delete my data, and ask us about anything else — a support message, or data Google already holds — by writing to privacy@illuminationdevelopment.com.
Information held by Google from serving advertisements, running analytics and receiving crash reports is subject to Google's privacy policy and the controls described above.
A note about this web page
The app does not display this page — tapping Privacy Policy in Settings opens it in the device's browser, and this website uses Google Analytics to see which pages people find useful. That is described in the general policy, and it applies to your visit to this page, not to your use of the app.
Changes to this policy
If any of this stops being true, this page changes before the version that changes it reaches either store, and the App Store privacy label and Google Play Data safety form change with it. Revisions are posted here with an updated date.
Contact
Email: privacy@illuminationdevelopment.com
You can also reach us through our contact and support page.